Skip to content
Contact us
  • There are no suggestions because the search field is empty.

How to add users to your account

Adding a user to your account is quick and effortless, allowing your team to start translating in just a few clicks.

First, click on your name in the upper right-hand corner to navigate to your User Profile. Then click on Manage Users on the left sidebar of your screen.

Note: only an Owner or an Admin can add users. 

Invite_new_user

Steps to Invite a New User:

  1. Click your account icon in the top-right corner of the dashboard.

  2. Go to Manage Users in the left-hand menu.

  3. Click the INVITE NEW USER button.

  4. In the pop-up window:

    • Enter the email address of the person you want to invite. Press ENTER after each email to add multiple users.
    • Select the user’s role from the dropdown menu next to the email field.

Click SEND INVITE to send the invitation. 

Assigning User Roles

When inviting a new user, you can assign one of the following roles:

  • Admin
    Can manage users, including inviting new users and changing their roles (except for the Owner role). Admins can also access all files and account settings within their group.

  • Reviewer
    Has restricted access designed specifically for reviewing translations.
    Reviewers can access the Translation Editor but cannot upload or download files.

  • User
    Can upload, translate, and edit files within their assigned group. Users do not have access to user management or account-level settings.

Assigning the correct role ensures each user has the appropriate level of access for their responsibilities and helps maintain data control and workflow clarity across your team.

Learn more about changing user roles

Account creation

After you've clicked the SEND INVITE button, this will trigger an email to the user(s) that you've invited. They will need to open the email and click on the CLICK HERE button.

Invite user email

After the invited user has clicked on the CLICK HERE button, they will be taken to the Create an Account page. After they complete the form and agree to the Pairaphrase Terms and Conditions they will receive a confirmation email. 

 

The registration process is a two-step process. After they have completed this form they will receive a confirmation email. This is the 2nd (and last) step in the two-step registration and is needed to authenticate users. After the user clicks on the CONFIRM YOUR ACCOUNT button they will be added to their organization's Pairaphrase account and can begin using Pairaphrase.

Confirm your account email

Need help? Contact us via online chat for the fastest customer support.